Personal data protection policy
This privacy policy describes how klera.sk (hereinafter referred to as "the site" or "we") collects, uses and discloses your personal information when you visit or make a purchase on the site.
Contact
After reading this policy, if you have additional questions, would like to receive more information about our personal data protection procedures or would like to file a complaint, please contact us by email at info@klera.sk.
Collection of personal data
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this privacy policy, we refer to any information about an identifiable person (including the information listed below) as "personal information". For more information about what personal data we collect and why, see the list below.
- Device information
- Purpose of collection: to load the page precisely for you and to analyze the use of the page to optimize our site.
- Collection source: Collected automatically when you access our site using cookies, log files, web beacons, tags or pixels
- Disclosure for Business Purposes: shared with our processor Shopify.
- Collected personal data: web browser version, IP address, time zone, cookie information, what pages or products you are viewing, search terms and how you interact with the site.
- Order information
- Purpose of collection: providing products or services to you to fulfill our contract, processing your payment details, arranging for shipping and providing invoices and/or order confirmations, communicating with you, screening our orders for potential risk or fraud and in accordance with the preferences you have shared with us; providing information or advertising regarding our products or services.
- Collection source: collected from you.
- Disclosure for Business Purposes: shared with our processor Shopify.
- Collected personal data: name, billing address, delivery address, payment information (including credit card numbers , e-mail address and telephone number.
A minor
The site is not intended for persons under the age of 15. We do not intentionally collect personal data from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at the above address and request deletion.
Sharing of personal data
We share your personal information with service providers to help us provide our services and fulfill our contracts with you as described above. For example:
- We use Shopify to power our online store. You can read more about how Shopify uses your personal data here: https://www.shopify.com/legal/privacy .
- We may share your personal information in accordance with applicable laws and regulations to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
Behavioral advertising
As described above, we use your personal information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For example:
- We use Google Analytics to help us understand how our customers use the site. You can read more about how Google uses your personal data here: https://www.google.com/intl/en/policies/privacy/ . You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout .
- We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners and in some cases through the use of cookies or other similar technologies (which you may consent to depending on your location).
- For more information on how targeted advertising works, visit the Network Advertising Initiative's ("NAI") educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work .
You can opt out of targeted advertising as follows:
- FACEBOOK - https://www.facebook.com/settings/?tab=ads
- GOOGLE - https://www.google.com/settings/ads/anonymous
In addition, you may opt out of some of these services by visiting the Digital Advertising Alliance opt-out portal at: https://optout.aboutads.info/ .
Use of personal data
We use your personal information to provide you with our services, which includes: offering products for sale, processing payments, shipping and fulfilling your order, and informing you about new products, services and offers.
Legal basis
According to the General Data Protection Regulation ("GDPR"), if you are a resident of the European Economic Area ("EEA"), we process your personal data on the following legal bases:
- Your consent;
- performance of the contract between you and the Site;
- Compliance with our legal obligations;
- To protect your vital interests;
- to perform a task carried out in the public interest;
- For our legitimate interests that do not override your fundamental rights and freedoms.
Detention
When you place an order through the Site, we retain your personal information for our records unless and until you ask us to delete that information. For more information about your right to erasure, see "Your rights" below.
Automatic decision making
If you are an EEA resident, you have the right to object to processing based solely on automated decision-making (which includes profiling) if that decision-making has a legal effect on you or otherwise significantly affects you.
We engage in fully automated decision-making that has a legal or other significant effect using customer data.
Our Shopify processor uses limited automated decision-making to prevent fraud that has no legal or other significant impact on you.
Services that include elements of automated decision-making include:
- Temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist only lasts a small number of hours.
- Temporary blacklisting of credit cards associated with blacklisted IP addresses. This blacklist only lasts a small number of days.
Your rights
GDPR
If you are an EEA resident, you have the right to access the personal data we hold about you, to transfer it to a new service and to request that your personal data be corrected, updated or deleted. If you would like to exercise these rights, please contact us using the contact details above.
Your personal data will first be processed in Ireland and then transferred outside of Europe for storage and further processing, including in Canada and the United States. For more information on how data transfers are GDPR compliant, see Shopify's GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR .
Cookies
A cookie is a small amount of information that is downloaded to your computer or device when you visit our site. We use a number of different cookies, including functional, performance, advertising and social media or content cookies. Cookies improve your browsing experience by allowing a website to remember your actions and preferences (such as logging in and choosing a region). This means you don't have to re-enter this information every time you return to the site or browse from one page to another. Cookies also provide information about how people use the website, such as whether it is their first visit or whether they are frequent visitors.
We use the following cookies to optimize your experience on our site and to provide our services.
Cookies necessary for the operation of the store
Name |
Function |
Duration |
_ab |
It is used in connection with access to the administrator. |
2 years |
_secure_session_id |
It is used in connection with store navigation. |
24h |
_shopify_country |
It is used in connection with the checkout. |
session |
_shopify_m |
It is used to manage customer privacy settings. |
1 year |
_shopify_tm |
It is used to manage customer privacy settings. |
30 min |
_shopify_tw |
It is used to manage customer privacy settings. |
2 w |
_storefront_u |
Used to facilitate updating customer account information. |
1 minute |
_tracking_consent |
Tracking preferences. |
1 year |
c |
It is used in connection with the checkout. |
1 year |
cart |
It is used in connection with the shopping cart. |
2 w |
cart_currency |
It is used in connection with the shopping cart. |
2 w |
cart_sig |
It is used in connection with the checkout. |
2 w |
cart_ts |
It is used in connection with the checkout. |
2 w |
cart_ver |
It is used in connection with the shopping cart. |
2 w |
Cash desk |
It is used in connection with the checkout. |
4 w |
checkout_token |
It is used in connection with the checkout. |
1 year |
dynamic_checkout_shown_on_cart |
It is used in connection with the checkout. |
30 min |
hide_shopify_pay_for_checkout |
It is used in connection with the checkout. |
session |
keep_alive |
It is used in connection with the location of the buyer. |
2 w |
master_device_id |
It is used in connection with merchant login. |
2 years |
previous_step |
It is used in connection with the checkout. |
1 year |
remember_me |
It is used in connection with the checkout. |
1 year |
secure_customer_sig |
It is used in connection with customer login. |
20 years |
shopify_pay |
It is used in connection with the checkout. |
1 year |
shopify_pay_redirect |
It is used in connection with the checkout. |
30 minutes, 3w or 1r depending on the value |
storefront_digest |
It is used in connection with customer login. |
2 years |
tracked_start_checkout |
It is used in connection with the checkout. |
1 year |
checkout_one_experiment |
It is used in connection with the checkout. |
session |
Reports and analytics
Name |
Function |
Duration |
_landing_page |
Watch landing pages. |
2 w |
_orig_referrer |
Watch landing pages. |
2 w |
_with |
Buy analytics. |
30 min |
_shopify_d |
Buy analytics. |
session |
_shopify_s |
Buy analytics. |
30 min |
_shopify_sa_p |
Shop for marketing and referral analytics. |
30 min |
_shopify_sa_t |
Shop for marketing and referral analytics. |
30 min |
_shopify_y |
Buy analytics. |
1 year |
_y |
Buy analytics. |
1 year |
_shopify_evids |
Buy analytics. |
session |
_shopify_ga |
Shopify and Google Analytics. |
session |
The length of time a cookie remains on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies last until you stop browsing, and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please note that removing or blocking cookies may negatively affect your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser's "Tools" or "Preferences" menu. For more information on how to adjust your browser settings or how to block, manage or filter cookies, please refer to your browser's help file or visit these pages, such as: www.allaboutcookies.org .
In addition, please note that blocking cookies may not completely prevent us from sharing information with third parties, such as our advertising partners.
Do not follow
Please note that because there is no consistent understanding of how to respond to "Do Not Track" signals, we do not change our data collection and use practices when we detect such a signal from your browser.
Changes
We may update this privacy policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.
Last actualization: 5/9/2022